JEDOX SUCCESS STORY · HOSPITALITY
Malmaison & Hotel du Vin speed consolidation for 26 hotels
Malmaison & Hotel du Vin is a group of 26 boutique hotels in the UK, with more than 1,900 bedrooms, over 50 restaurants and bars and more than 2,000 employees. Malmaison opened its first hotel in Edinburgh in 1994 and acquired Hotel du Vin in 2004. The group moved budgeting, forecasting and daily reporting from emailed spreadsheets to Jedox.
26
sites
£100M
annual turnover
6:30am
previous day’s revenue delivered
About Malmaison & Hotel du Vin
Malmaison and Hotel du Vin is a group of 26 boutique hotels located across the United Kingdom. Malmaison first opened in Edinburgh in 1994 and acquired Hotel du Vin in 2004. The group has over 1,900 bedrooms and more than 50 restaurants and bars, employs over 2,000 people and generates annual turnover in excess of £100m.
Challenge
A slow, painful process
Before Jedox, budgeting, forecasting and financial modelling were all spreadsheet-based. Each hotel ran its finance operations independently, so the central team emailed consolidation files out to the sites and collected them back again.
It was hard to see where each site stood in the cycle, including who had submitted a final version and who had not. Tracking version changes was laborious and the team worried about errors in the final report. Reports were static, so once filed their data was difficult to reuse, which led to duplicated effort. With business demands and economic conditions shifting, the company needed timely, accurate information to answer requests from across the business.
Solution
A more flexible approach
Malmaison started with daily reporting, which was labour-intensive to collect and only valuable if delivered on time. The process is now fully automated, and the previous day’s revenue data arrives by 6:30am with no extra work.
Jedox also gave users more control over report content. Instead of a flat file that had to contain every detail anyone might want, reports now open with a high-level view and let users drill down by site, revenue stream or day, with more creative presentation than the legacy systems allowed.
For planning, the sites now enter information directly into Jedox through custom browser-based forms. The forms keep a spreadsheet foundation but give much tighter control over input, and anyone inside the organisation’s network can access them through a browser.
“Another benefit of introducing Jedox was the ability to give the user more control.”
Gary Hall
CFO
Malmaison & Hotel du Vin
Outcome
Faster consolidation across 26 sites
Spreadsheets no longer go out to each of the 26 sites. All data flows into one central database, so the team no longer has to chase and collect files site by site, and built-in routines show where each site stands in the process.
The group reports that these improvements have benefited the bottom line and made critical information faster and more cost-effective to access. The finance team can also review each property across employees, customers, suppliers and quality control, not just financial performance.
We wanted to perform a three-dimensional review of each property that focuses not only on the financial performance of that hotel but encompasses all aspects of the business: employees, customers, suppliers, quality control.
Gary Hall, Finance Director, Malmaison & Hotel du Vin
Jedox in use at Malmaison & Hotel du Vin
- Budgeting and forecasting
- Financial modelling
- Consolidation
- Automated daily reporting
- Browser-based input forms
- Drill-down reporting
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