JEDOX SUCCESS STORY · HOSPITALITY
Automation brings faster, more accurate understanding of business performance
Harbour Hotels is an English hotel brand with 14 properties and counting. It replaced spreadsheet-based reporting and planning with Jedox, automating daily and monthly reports and giving finance teams and hotel managers a single source of truth.
3.5 weeks
of reporting saved each year
3 hours a day
of manual tasks automated
1
source of truth
About Harbour Hotels
Harbour Hotels is a hotel brand based in England, with 14 properties and counting. Its finance teams and hotel managers depend on accurate reporting and planning to understand business performance across the group. The company uses cloud-based Sage 200 as its accounting system and works with partner CFMS.
Challenge
Spreadsheets and version control problems
Harbour Hotels relied on spreadsheets for reporting and planning. Combining and manipulating large volumes of data by hand was inefficient and labour-intensive, and it made errors likely, which weakened confidence in the financial reports.
Because reporting and planning were built around individual files, version control problems caused discrepancies and raised doubts about data accuracy. The set-up was also hard to use, and the time spent managing and reconciling versions left little capacity for proper review and analysis. That slowed decision-making and reduced the business’s agility.
Solution
Automated daily and monthly reporting
Jedox now supports reporting, planning and forecasting across the business. It pulls data directly from source systems to produce monthly management accounts and daily sales flash reports. When the company moved from on-premises to cloud-based Sage 200, Jedox’s compatibility features met the new requirements.
Automation has replaced tasks that previously took three hours a day, and reports are emailed reliably at 7:30am every day. Both finance managers and hotel managers use Jedox for data collection and reporting, so people beyond finance can contribute to planning while the company keeps strict control over data entry and edits.
Every department works from the same data, presented in views suited to each team’s needs, replacing a fragmented and labour-intensive approach to data management.
“Jedox has proved to be highly cost-effective in automating time-consuming reporting tasks.”
Gary Hall
Finance Director
Harbour Hotels
Outcome
3.5 weeks of reporting saved yearly
Harbour Hotels saves 3.5 weeks of reporting each year. Time once spent on routine tasks now goes on work that contributes to the company’s success, including more sophisticated data analysis that was not previously feasible.
Users, including general managers, praise the platform’s ease of use and the improved visibility of information, and it has encouraged questions and collaboration across teams. A web-based interface lets employees build their own views within a controlled environment, and staff find their roles more rewarding now that much of the routine work has gone.
Leveraging existing spreadsheet skills has made it easy for our employees to use, including hotel employees.
Gary Hall, Finance Director, Harbour Hotels
Jedox in use at Harbour Hotels
- Reporting
- Planning and forecasting
- Data integration
- Automated report distribution
- Web-based interface
- Sage 200 integration
Read more Jedox success stories, or find out about Jedox implementation in the UK & Ireland.
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