
JEDOX SUCCESS STORY · PHARMA & HEALTHCARE
Minerva & Jedox: Automated reporting cut errors, boosted agility across Greencross
Greencross, Australasia’s leading specialist pet-products retailer and vet group, runs over 250 Petbarn stores, 148 vet clinics and 29 specialty and emergency animal hospitals. Since 2014, with Sydney-based partner Minerva Partners, it has used Jedox to automate P&L reporting and merchandise planning that once lived in more than 30 Excel workbooks.
250+
stores with automated reporting
30+
Excel workbooks replaced

About Greencross Vets
Greencross is Australasia’s leading specialist pet-products retailer and vet group. Based in Australia, it runs more than 250 Petbarn retail stores, 148 vet clinics and 29 specialty and emergency animal hospitals. The group operates across both retail and veterinary businesses and has been a Jedox user since 2014.
Challenge
More than 30 linked workbooks
Greencross operated disparate financial systems across its retail and vet businesses, with a limited ERP and heavy reliance on spreadsheets. The finance team managed over 30 workbooks, each containing multiple tables and external links.
Excel-based reporting was manual and error-prone, with restricted drill-down and limited visibility of metrics. With no consolidated system, aligning merchandise and finance budgets was difficult, and Greencross wanted a holistic view of its data for accurate forecasting and planning.
Solution
From finance P&L to merchandise planning
Greencross began using Jedox in 2014 to manage the Australian finance team’s profit and loss statement, starting with Office of Finance reports and then extending the platform to the Merchandise Planning team. The project included a review of manual processes and ERP operations carried out with the IT team.
Jedox now supports financial reconciliation, financial reporting, sales consolidation, supply chain, and merchandise planning and reporting, with extensions planned to veterinary services, sales and HR and bottom-up planning across the organisation.
Minerva & Jedox: Automated reporting cut errors, boosted agility across Greencross
Greencross Vets

Outcome
Automated P&Ls for 250+ stores
Merchandise planning is automated with driver-based and scenario-based planning, and reforecasts feed straight into the P&L without manual mapping by finance. P&L reporting is automated across 250+ stores, and detailed monthly P&Ls go to every store manager, strengthening ownership of results.
Alternate hierarchies allow analysis by delivery channel, with channel-specific budgets for stores, click-and-collect and home delivery. Reporting is more accurate, transparent and collaborative, with far less human error.
Jedox in use at Greencross Vets
- P&L reporting
- Financial reconciliation
- Sales consolidation
- Merchandise planning
- Driver-based planning
- Scenario planning
- Supply chain planning
Read more Jedox success stories, or find out about Jedox implementation in the UK & Ireland.
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Want results like Greencross Vets?
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